> ## Documentation Index > Fetch the complete documentation index at: https://docs.polymorfa.com/llms.txt > Use this file to discover all available pages before exploring further. # Export call records > **Required scope:** `sessions:read` Returns up to 1,000 call detail records per request as CSV or newline-delimited JSON, newest first, with the same fields and filters as List call records. The other party appears only as `peerRef`, a team-specific pseudonym. Each CSV page starts with a header row. When more records match, the `Polymorfa-Next-Cursor` response header carries the cursor for the next page; it is absent on the last page. ## OpenAPI ````yaml api-reference/features/communicate.json GET /platform/calls/export openapi: 3.0.3 info: title: Communicate API methods version: 1.0.0 description: >- Task-focused communicate methods across supported Polymorfa connection types. servers: [] security: [] paths: /platform/calls/export: get: tags: - Calls summary: Export call records description: >- **Required scope:** `sessions:read` Returns up to 1,000 call detail records per request as CSV or newline-delimited JSON, newest first, with the same fields and filters as List call records. The other party appears only as `peerRef`, a team-specific pseudonym. Each CSV page starts with a header row. When more records match, the `Polymorfa-Next-Cursor` response header carries the cursor for the next page; it is absent on the last page. operationId: managementExportCallRecords parameters: - schema: type: string format: uuid description: >- Project to read. Omit to total every project in the organization. Project tokens always read their own project. required: false description: >- Project to read. Omit to total every project in the organization. Project tokens always read their own project. **Value constraints** | Constraint | Accepted input | | --- | --- | | Format | `uuid` | name: projectId in: query - schema: type: string minLength: 1 maxLength: 128 description: Session name of one number. required: false description: |- Session name of one number. **Value constraints** | Constraint | Accepted input | | --- | --- | | String length | `1` through `128` characters | name: sessionId in: query - schema: type: string enum: - inbound - outbound required: false name: direction in: query description: |- Specifies direction for this query parameter. **Allowed values** | Value | Meaning | | --- | --- | | `inbound` | Inbound. | | `outbound` | Outbound. | - schema: type: string enum: - linked_device - cloud_api description: How the number connects to WhatsApp. required: false description: |- How the number connects to WhatsApp. **Allowed values** | Value | Meaning | | --- | --- | | `linked_device` | Linked device. | | `cloud_api` | Cloud api. | name: upstream in: query - schema: type: string enum: - answered - missed - declined - failed - in_progress description: >- How the call went. `answered`: media connected, including answered calls still in progress. `declined`: declined by a participant or the other party, or the line was busy. `missed`: nobody answered before ringing stopped or the caller hung up. `failed`: ended before it connected for any other reason. `in_progress`: still ringing. required: false description: >- How the call went. `answered`: media connected, including answered calls still in progress. `declined`: declined by a participant or the other party, or the line was busy. `missed`: nobody answered before ringing stopped or the caller hung up. `failed`: ended before it connected for any other reason. `in_progress`: still ringing. **Allowed values** | Value | Meaning | | --- | --- | | `answered` | Answered. | | `missed` | Missed. | | `declined` | Declined. | | `failed` | Failed. | | `in_progress` | In progress. | name: outcome in: query - schema: type: string format: date-time description: Include calls that started at or after this time. required: false description: |- Include calls that started at or after this time. **Value constraints** | Constraint | Accepted input | | --- | --- | | Format | `date-time` | name: since in: query - schema: type: string format: date-time description: Include calls that started before this time. required: false description: |- Include calls that started before this time. **Value constraints** | Constraint | Accepted input | | --- | --- | | Format | `date-time` | name: until in: query - schema: type: string enum: - csv - ndjson default: csv required: false name: format in: query description: |- Specifies format for this query parameter. **Allowed values** | Value | Meaning | | --- | --- | | `csv` | Csv. | | `ndjson` | Ndjson. | - schema: type: integer minimum: 1 maximum: 1000 default: 1000 description: Records per page, up to 1,000. required: false description: |- Records per page, up to 1,000. **Value constraints** | Constraint | Accepted input | | --- | --- | | Numeric value | `1` through `1000` (inclusive) | name: limit in: query - schema: type: string minLength: 1 maxLength: 256 description: >- The `Polymorfa-Next-Cursor` value from the previous page. Send the same filters. required: false description: >- The `Polymorfa-Next-Cursor` value from the previous page. Send the same filters. **Value constraints** | Constraint | Accepted input | | --- | --- | | String length | `1` through `256` characters | name: cursor in: query responses: '200': description: One page of call detail records. headers: Polymorfa-Next-Cursor: schema: type: string description: Cursor for the next page. Absent on the last page. required: false description: Cursor for the next page. Absent on the last page. content: text/csv: schema: type: string description: >- Header row, then one row per call. Columns: callId, projectId, sessionId, direction, upstream, outcome, state, hasVideo, peerRef, startedAt, connectedAt, endedAt, durationSeconds, endReason. Empty fields are null. Text that begins with =, +, -, @, tab or carriage return is prefixed with an apostrophe. application/x-ndjson: schema: type: string description: >- One call record JSON object per line, with the fields of List call records. '400': description: Bad request — request body or params failed validation content: application/json: schema: $ref: '#/components/schemas/management__PlatformAccessPublicError' example: error: type: invalid_request_error code: invalid_parameter message: Correct the invalid request field. param: null request_id: 5f0c2a8e-3b1d-4c6f-9e2a-7d4b1c8f6a30 data: null docs: https://docs.polymorfa.com/api/errors#invalid-parameter '401': description: Missing or invalid authentication token content: application/json: schema: $ref: '#/components/schemas/management__PlatformAccessPublicError' example: error: type: authentication_error code: invalid_credential message: Supply a valid credential. param: null request_id: 5f0c2a8e-3b1d-4c6f-9e2a-7d4b1c8f6a30 data: null docs: https://docs.polymorfa.com/api/errors#invalid-credential '403': description: Authenticated but not permitted (missing scope or rule violation) content: application/json: schema: $ref: '#/components/schemas/management__PlatformAccessPublicError' example: error: type: permission_error code: permission_denied message: The credential does not have access to this resource. param: null request_id: 5f0c2a8e-3b1d-4c6f-9e2a-7d4b1c8f6a30 data: null docs: https://docs.polymorfa.com/api/errors#permission-denied '404': description: Resource not found content: application/json: schema: $ref: '#/components/schemas/management__PlatformAccessPublicError' example: error: type: invalid_request_error code: resource_not_found message: The resource is unavailable to this caller. param: null request_id: 5f0c2a8e-3b1d-4c6f-9e2a-7d4b1c8f6a30 data: null docs: https://docs.polymorfa.com/api/errors#resource-not-found '500': description: Internal server error content: application/json: schema: $ref: '#/components/schemas/management__PlatformAccessPublicError' example: error: type: api_error code: internal_error message: >- An unexpected service failure occurred. Keep the request ID for support. param: null request_id: 5f0c2a8e-3b1d-4c6f-9e2a-7d4b1c8f6a30 data: null docs: https://docs.polymorfa.com/api/errors#internal-error security: - management__ApiKeyAuth: [] servers: - url: https://api.polymorfa.com components: schemas: management__PlatformAccessPublicError: type: object properties: error: type: object properties: type: type: string enum: - invalid_request_error - authentication_error - permission_error - conflict_error - rate_limit_error - api_error - upstream_error description: |- Type discriminator for this object. **Allowed values** | Value | Meaning | | --- | --- | | `invalid_request_error` | Invalid request error. | | `authentication_error` | Authentication error. | | `permission_error` | Permission error. | | `conflict_error` | Conflict error. | | `rate_limit_error` | Rate limit error. | | `api_error` | Api error. | | `upstream_error` | Upstream error. | code: type: string enum: - invalid_parameter - invalid_credential - entitlement_required - method_not_allowed - permission_denied - missing_scope - resource_not_found - media_fetch_failed - resource_gone - feature_unavailable - stream_cursor_invalid - stream_cursor_expired - stream_connection_limit_reached - state_conflict - idempotency_conflict - idempotency_in_progress - idempotency_completed - idempotency_outcome_unknown - call_claimed - call_not_ringing - connection_limit - unsupported_for_connection - call_permission_required - invalid_sip_trunk - calls_disabled - sip_trunk_in_use - sip_trunk_revision_conflict - sip_trunk_limit - sip_unavailable - rate_limit_exceeded - internal_error - operation_not_supported - upstream_failure - service_unavailable - credential_verification_unavailable - session_not_ready - command_dispatch_failed - result_unknown - recipient_not_on_whatsapp - conversation_window_closed - template_not_approved - media_too_large - whatsapp_rate_limited - new_chat_limit_reached - whatsapp_account_restricted - bansafe_suspended - bansafe_org_suspended - bansafe_cold_blocked - bansafe_cold_held - bansafe_throttled - bansafe_daily_allowance_reached - bansafe_accounting_unavailable - bansafe_send_outcome_unknown - campaigns_not_entitled description: >- Stable machine-readable code for this result. **Allowed values** | Value | Meaning | | --- | --- | | `invalid_parameter` | Invalid parameter. | | `invalid_credential` | Invalid credential. | | `entitlement_required` | Entitlement required. | | `method_not_allowed` | Method not allowed. | | `permission_denied` | Permission denied. | | `missing_scope` | Missing scope. | | `resource_not_found` | Resource not found. | | `media_fetch_failed` | Media fetch failed. | | `resource_gone` | Resource gone. | | `feature_unavailable` | Feature unavailable. | | `stream_cursor_invalid` | Stream cursor invalid. | | `stream_cursor_expired` | Stream cursor expired. | | `stream_connection_limit_reached` | Stream connection limit reached. | | `state_conflict` | State conflict. | | `idempotency_conflict` | Idempotency conflict. | | `idempotency_in_progress` | Idempotency in progress. | | `idempotency_completed` | Idempotency completed. | | `idempotency_outcome_unknown` | Idempotency outcome unknown. | | `call_claimed` | Call claimed. | | `call_not_ringing` | Call not ringing. | | `connection_limit` | Connection limit. | | `unsupported_for_connection` | Unsupported for connection. | | `call_permission_required` | Call permission required. | | `invalid_sip_trunk` | Invalid sip trunk. | | `calls_disabled` | Calls disabled. | | `sip_trunk_in_use` | Sip trunk in use. | | `sip_trunk_revision_conflict` | Sip trunk revision conflict. | | `sip_trunk_limit` | Sip trunk limit. | | `sip_unavailable` | Sip unavailable. | | `rate_limit_exceeded` | Rate limit exceeded. | | `internal_error` | Internal error. | | `operation_not_supported` | Operation not supported. | | `upstream_failure` | Upstream failure. | | `service_unavailable` | Service unavailable. | | `credential_verification_unavailable` | Credential verification unavailable. | | `session_not_ready` | Session not ready. | | `command_dispatch_failed` | Command dispatch failed. | | `result_unknown` | Result unknown. | | `recipient_not_on_whatsapp` | Recipient not on whatsapp. | | `conversation_window_closed` | Conversation window closed. | | `template_not_approved` | Template not approved. | | `media_too_large` | Media too large. | | `whatsapp_rate_limited` | Whatsapp rate limited. | | `new_chat_limit_reached` | New chat limit reached. | | `whatsapp_account_restricted` | Whatsapp account restricted. | | `bansafe_suspended` | Bansafe suspended. | | `bansafe_org_suspended` | Bansafe org suspended. | | `bansafe_cold_blocked` | Bansafe cold blocked. | | `bansafe_cold_held` | Bansafe cold held. | | `bansafe_throttled` | Bansafe throttled. | | `bansafe_daily_allowance_reached` | Bansafe daily allowance reached. | | `bansafe_accounting_unavailable` | Bansafe accounting unavailable. | | `bansafe_send_outcome_unknown` | Bansafe send outcome unknown. | | `campaigns_not_entitled` | Campaigns not entitled. | message: type: string description: Human-readable message associated with this result. param: type: string nullable: true description: |- Specifies param for this error. **Accepted alternatives** | Alternative | Accepted input | | --- | --- | | Alternative 1 | Type: `string` | | Alternative 2 | `null` | request_id: type: string description: >- Matches the X-Request-Id response header. Include it when you contact support. request_log_url: type: string format: uri description: >- Console page that shows this request. Returned only to organization and project credentials whose request was logged. **Value constraints** | Constraint | Accepted input | | --- | --- | | Format | `uri` | required: - type - code - message - param - request_id description: Error details returned when the operation fails. data: type: string nullable: true enum: - null description: |- Always null for a failed request. **Allowed values** | Value | Meaning | | --- | --- | | `null` | Null. | **Accepted alternatives** | Alternative | Accepted input | | --- | --- | | Alternative 1 | Type: `string` | | Alternative 2 | `null` | docs: type: string format: uri description: |- Specifies docs for this management platform access public error. **Value constraints** | Constraint | Accepted input | | --- | --- | | Format | `uri` | required: - error - data - docs securitySchemes: management__ApiKeyAuth: type: http scheme: bearer description: >- Send your team API key or project token as `Authorization: Bearer `. The credential must have the required permissions. Project tokens can access only their own project. ````