> ## Documentation Index
> Fetch the complete documentation index at: https://docs.polymorfa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Recorded findings

> Read retained BanSafe findings, their observation times, evidence, and acknowledgement state.

Recorded findings describe conditions observed on a number at a specific time.
They are separate from the current Health estimate and do not affect its score.
A new Health estimate does not refresh or resolve a finding.

Read records with `GET /platform/bansafe/findings` or on one number with
`GET /platform/bansafe/health/{session}`. Both need `sessions:read`.

## Read the observation time

Use `lastSeenAt` before acting on a finding. It gives the last observation time; the condition may have changed since then. `firstSeenAt`, `occurrences`, and `reopenedCount` describe the retained
record's lifecycle.

Each record carries:

| Field | Meaning |
| - | - |
| `key` | Stable identifier for the recorded check. |
| `title` | Customer-readable name. |
| `summary` | Sentence built from the retained evidence. |
| `fix` | Suggested change associated with that recorded check. |
| `severity` | Severity recorded at the last update. |
| `status` | Retained lifecycle state: `open`, `acknowledged`, or `resolved`. |
| `evidence` | Bounded numeric evidence; no message content or recipient identifier. |
| `lastSeenAt` | Last observation time for this record. |

Console labels the section **Recorded findings** and does not add these rows to
Health band tiles or the Health column.

## Acknowledging a finding

A team owner, admin, or developer can acknowledge a record in [Console](/console/safety).
Add a note or snooze its notifications for up to 30 days.

<Warning>
  Acknowledging records that you have seen this. It does not change Health and it
  does not lift a restriction. Health changes after new evidence; restrictions
  change when their recovery conditions are met.
</Warning>

Acknowledgement records the person and time. It does not refresh the evidence,
change the current estimate, or assert that the old condition still exists. The
request is idempotent: acknowledging an already acknowledged record preserves
the original acknowledgement details.

## Privacy

Finding evidence contains bounded counts, ratios, and timing summaries. It does
not contain message text, media, message identifiers, recipient identifiers, or
chat history.

## Related

* [BanSafe Health](/guides/safety/overview)
* [Safety in Console](/console/safety)
* [Safety actions and restrictions](/guides/safety/enforcement)


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