What is Polymorfa?
What is Polymorfa?
Polymorfa is a WhatsApp platform with a Console, Messaging and Platform APIs,
webhooks, hosted QuickLinks for pairing, Inspector, and Sandbox testing numbers.
Who is Polymorfa for?
Who is Polymorfa for?
Product and engineering teams that connect WhatsApp to applications,
customer workflows, campaigns, internal tools, or embedded onboarding.
Do I need a Meta Business Account?
Do I need a Meta Business Account?
Linked-device sessions pair through WhatsApp’s Linked Devices flow and do not
require a Meta Business Account. Meta Cloud API features require the Meta
account and credentials documented for those operations.
Can I start without a paid subscription?
Can I start without a paid subscription?
Yes. Every team starts on Free at no charge, with one project, one real
number, 5 testing numbers per project, and unlimited team members. Free
teams have no credit and no billing controls. Upgrade the team to
Pay-As-You-Go for more projects and more real numbers. Pay-As-You-Go has
no subscriptions. See
Free and Pay-As-You-Go teams.
What support is included?
What support is included?
Every team can contact support from the chat in the Console or at
support@polymorfa.com. The
Enhanced support add-on adds a 24-hour
first-response target on tickets, a shared Slack channel, email support, a
monthly partners video meeting, and onboarding support. Enterprise support
terms are set in your agreement.
What service targets apply?
What service targets apply?
The Enhanced support add-on includes a 97.99% uptime SLA. An Enterprise
agreement sets its own service commitments. Teams without either have no
contractual uptime target.
Can I run an Enterprise deployment?
Can I run an Enterprise deployment?
Enterprise deployment terms depend on your contract. Talk to sales for the
supported deployment model, number capacity, and operating requirements.
Where can I find exact request and response types?
Where can I find exact request and response types?
Use the generated API reference. Messaging, Platform, and
Enterprise operations are published as separate contracts. Meta-compatible
Messaging API routes have their own contract.
Is Polymorfa affiliated with Meta or WhatsApp?
Is Polymorfa affiliated with Meta or WhatsApp?
No. Polymorfa is an independent platform.
Where are product changes published?
Where are product changes published?
See the Changelog for shipped customer-visible changes.