- Billing mode: each team is Free or Pay-As-You-Go. The mode decides whether the team can buy credits and use billing controls, and which team limits apply.
- Number tier: capabilities and online session-day usage for each WhatsApp number, paid with prepaid credits.
- Add-ons: optional monthly team services such as Branded QuickLink, Enhanced support, and Simulation.
Read your billing state
On Pay-As-You-Go, the balance is followed by your saved automatic top-up policy and payment state. Forecast shows its renewal-coverage trigger, refill target and monthly cap. A saved balance-based policy shows its threshold, purchase amount and cap. Configure opens the existing top-up controls. The payment panel shows the automatic payment agreement and Scheduled top-up status. It displays the next Scheduled payment date only when that date is recorded. The payment-method panel shows Loading payment method while the read is pending, Not configured after a successful read with no automatic agreement, and Payment method unavailable when the read fails. Transaction history follows these summaries; monthly purchase bonus and add-ons remain below it.Free and Pay-As-You-Go
Every team is on Free or Pay-As-You-Go. A new team starts on Free. Billing shows the team’s billing mode as a badge on the credit balance card.
The free real number always runs on Standard at 0 credits, even when its
project’s default tier is Pro. A Free team can’t add a second real number.
On a Free team, Billing opens the upgrade checklist
and shows any pending upgrade payments. Complete missing billing details in the
checklist or continue the existing payment. Other billing controls require
Pay-As-You-Go. On
Pay-As-You-Go, your team pays only for the credits it buys and the add-ons it
subscribes to.
When a Free team reaches a limit, the Console shows an upgrade prompt and the
API returns
409 with the error code payg_required. Requesting production
enrollment for a project also requires Pay-As-You-Go.
Upgrade to Pay-As-You-Go
Team owners and admins open the upgrade checklist from Team settings → Billing. The upgrade applies to the whole team and can’t be reversed. Choose a payment method and a Top-up method during the upgrade: Use the payment methods available for your team. The card option is labeled Debit/Credit Card. Pix uses BRL in Brazil, and UPI uses INR in India; bank payment availability is confirmed when payment opens.- Debit/Credit Card: Forecast, Scheduled, or Manual top-up. Forecast enables variable refills for your chosen coverage target and monthly cap after the $0 card check is confirmed. Manual top-up offers Card check only or a regular credit pack. Card packs start at $10, R$50 or ₹1,000 before tax and authorized discounts.
- Pix (Brazil) or UPI (India): Scheduled or Manual top-up. Scheduled creates the mandate and collects the first scheduled pack in one payment, with no separate verification purchase. Manual upgrade verification costs R$5 or ₹100 before applicable tax and separately disclosed Pix IOF, and adds 100 credits. A larger pack replaces this verification purchase.
- Business details: enter your public business name, an HTTPS website,
and a customer support email. Then add the details used for your invoices
and to verify your payment:
- Country of origin.
- Company type: Person or sole trader, or Company.
- Legal name: the name registered with your tax ID.
- Tax ID: in Brazil, a CPF for a person or sole trader or a CNPJ for a company. The checklist checks the number and accepts it with or without punctuation. Elsewhere the tax ID is optional: enter a VAT number, GSTIN, EIN, or your local tax number, up to 64 characters.
- Traffic and consent: choose the message types you plan to send (transactional messages, customer support, or marketing campaigns) and your expected monthly conversations. Selecting Marketing campaigns shows one Marketing consent section. Describe How do users opt in? and How do users opt out? in 16–2,000 characters each, then confirm that consent can be verified. Each answer has a row of three optional screenshot cards below it. Select a + card to add an image. See Consent screenshots. Transactional messages and customer support do not require these checklist answers.
- Payment and top-up: choose Debit/Credit Card, Pix (Brazil), or
UPI (India), then choose your Top-up method:
- Forecast: choose Top up below, Refill to, and a Monthly spending cap including tax. Review the estimate and authorize variable purchases. Select Upgrade and enable Forecast. The payment-method check runs first; the setting is saved after the upgrade is confirmed. If saving fails, select Retry without repeating checkout.
- Scheduled: choose a fixed pack and frequency, then select Upgrade and set up schedule. Approve the mandate and first payment in checkout. This replaces the separate minimum top-up. For Pix, checkout collects the payer’s legal name and CPF or CNPJ.
- Manual top-up: choose the starting payment or a credit pack and select Upgrade to Pay-As-You-Go. Card offers a $0 check or a regular pack starting at $10, R$50 or ₹1,000 before tax and authorized discounts. Pix and UPI require their 100-credit verification purchase or a larger pack.
Consent screenshots
Consent screenshots are optional. You can upgrade without them, and adding or removing one never changes your upgrade. Polymorfa staff use them to review how your team collects consent and handles opt-outs. The screenshot controls appear when you select Marketing campaigns; changing your traffic selection does not delete uploaded screenshots.- Each screenshot must be a PNG, JPEG or WebP image of 5 MB or less. Polymorfa
checks the file’s contents, so renaming another file type to
.pngdoesn’t work. - A screenshot uploads as soon as you choose it. Remove it with the remove button on its thumbnail.
- Screenshots belong to the team, like the business details. Only team owners and admins can add or remove them.
- Screenshots can contain personal data. Crop or redact names, phone numbers and other personal details before you upload.
- Polymorfa keeps a screenshot until you remove it or the team is deleted. Removed screenshots are erased from storage.
- The free real-number allowance ends. The number that was free keeps running and uses credits starting with its next billing window.
- You can create more projects and send QuickLinks for real numbers.
- Testing numbers keep working at no charge.
Upgrade with Pix or UPI
Teams in Brazil can pay with Pix, and teams in India with UPI, from Payment and top-up in the checklist. Choose an initial credit pack or the minimum starting top-up for Manual top-up. With Scheduled, the first scheduled pack replaces that purchase. Pix and UPI mandates authorize a fixed amount on an agreed schedule and cannot make unscheduled charges when your balance is low. Their cards show Scheduled top-ups only for automation; one-time purchases remain available through Manual top-up.Launch week credit
Teams that upgrade to Pay-As-You-Go before October 20, 2026 at 00:00 UTC receive 25,000 credits automatically when the upgrade is confirmed. Pix and UPI require a confirmed starting purchase of at least 100 credits; a larger initial pack or the first Scheduled payment counts.- Each team and each person can receive the launch credit once.
- Launch credit expires 30 days after it is added. Unused launch credit is removed at that time.
- Your team spends launch credit before credit it buys.
- The launch credit does not include add-ons.
Compare pricing
The pricing page groups the launch offer, number tiers, credit rewards, add-ons, Enterprise inquiries, and a feature comparison on one page. The Free number tier is labeled Free forever. Standard and Pro are grouped under Pay-As-You-Go because they use credits for each day a number is online. Use the USD/BRL toggle to see cash estimates marked with ≈. Switching currency does not change credit consumption. Select Regional pricing and full comparison on a number card to reach the comparison. The Brazil (+55) row identifies the regional rate by the number’s country code, not the currency. Tier names and action buttons stay visible while you scroll. On narrow screens, scroll horizontally to compare the columns. The plus-circle rows in the cards identify capabilities inherited from the preceding tier. Use Contact us to discuss Enterprise requirements. Confirm prices, promotional eligibility, and activated entitlements for your team in your account before you rely on an estimate or offer.Pay by invoice for Enterprise
Enterprise offers invoice payments by bank transfer for larger credit top-ups. Contact us to arrange invoice payments and agree commercial terms. The Billing product page lists this Enterprise option alongside Card, Pix and UPI. It opens the contact form rather than starting a checkout or providing bank payment details.Credits
Credits are the usage meter. Balances and usage retain up to six decimal places; cash payments use the billing currency’s minor units.- 1 credit costs USD 0.01 or BRL 0.05.
- 10,000 credits cost USD 100 or BRL 500.
- Every payment method receives the same number of credits.
Number tiers
Numbers with the
+55 calling code use 85% of the listed rate. This discount
is based on the number, not the payment currency.
Each paid linked-device number window lasts 24 hours from its successful connection. Pairing
reserves the first window’s credit before showing a code and consumes it when
connection succeeds. For a new pairing, the reservation covers the rate before
any regional discount. Successful connection confirms the number’s calling code,
applies its discount, and releases the unused reservation. Reconnecting within paid time does not buy another window.
An explicit Stop prevents further windows. A number that cannot fund its
next window is suspended with its pairing preserved.
The number covered by the Free team allowance goes through the same windows at
0 credits.
Cloud API numbers whose WhatsApp charges are billed directly by Meta do not
purchase linked-device windows. A payment-dispute hold also blocks their Cloud
API requests, new Cloud onboarding, and incoming webhook processing. Removing a general team restriction does not resolve a payment
dispute; contact support to review the disputed payment.
Change a number tier
Open the number’s settings, choose its plan, and select Review plan change. Confirm the displayed credit charge and timing:- An upgrade buys a full new 24-hour window when the change is applied. It replaces the previous expiry without refunding or carrying over remaining time.
- A downgrade keeps the paid tier until its window ends and applies to the next window. Selecting the project default restores inheritance at that time.
- Insufficient credit leaves the existing paid tier and window intact.
POST /platform/sessions/{sessionId}/tier-quotes, then confirm its quoteId with
PATCH /platform/sessions/{sessionId}. Read
GET /platform/sessions/{sessionId}/tier-quotes/{quoteId} until the result is
applied or rejected. A queued response does not grant the new tier. Quotes
expire after ten minutes; changes to the number or price require a new quote.
Every connected number on the same tier uses the same session-day rate. Larger
monthly purchases earn more bonus credits; see
Monthly purchase bonus.
Metered overages
Billing settings
Open Account > Settings > Billing items to see teams where you are an owner or admin. Select View billing settings to open that team’s billing page. Team Settings also lists Billing and Invoices for owners and admins. Members do not receive a billing-management link. Payment history, invoices and credit balance are scoped to the selected team. Business-profile answers belong to that team; saved cards and verified billing identity belong to the signed-in payer. A Free team can open the upgrade checklist and continue an existing upgrade payment. Saved-card, invoice, add-on and other billing controls in this section require Pay-As-You-Go. The team Billing screen shows the team’s billing mode, credit balance, preferred currency, credit forecast, monthly purchase bonus, add-ons, automatic top-up settings, payment history, and credit activity.Buy credits
- In Billing, select Buy credits.
- Choose a credit pack. Each pack shows the monthly purchase bonus it adds.
- Pay in the secure checkout window that opens over the console. Your bank can require an additional authentication step.
Manage payment methods, invoices, and tax details
Open your team’s Billing page and scroll to Billing information. Each card saves on its own with Save changes:- Payment methods: select Add card to save a card. When an automatic or scheduled card agreement is eligible, Add card also offers adding a card for that agreement. Each card shows its expiry and an Automatic top-up or Scheduled top-up label when it pays that agreement. Use the card’s actions menu to select Use for automatic top-up, Use for scheduled top-up or Remove. Removal requires confirmation.
- Billing email: invoices and receipts are sent to this address. Choose Account email to use your verified sign-in email, or Another email to send them to a different address, such as an accounts-payable mailbox. The billing email does not change who can manage billing or which saved cards you can use.
- Name on invoices: the company or legal name printed on invoices.
- Billing address: the invoice address. Applicable tax uses its location.
- Purchase order: an optional reference of up to 64 characters printed on future invoices. Clear the field and save to remove it.
- Tax IDs: select Add Tax ID, choose the type and enter the value. The types for your billing country appear first, and each shows a format example. When the number does not match its type, the message names the type and its format. Removal requires confirmation. A saved ID does not guarantee an exemption or change a completed invoice.
Pending payments
Review Pending payments before starting another purchase after a timeout, closed form or return from a bank app. Select Continue payment to resume the same purchase. Continue payment first reads the purchase’s confirmation result: a confirmed purchase is applied instead of reopening payment. A successful bank authentication or payment-form message alone does not add credits or confirm an upgrade. Billing waits for the purchase to be confirmed and applied to the selected team. Returning or reloading does not require a second purchase. If the list says the payment is closed, start a new purchase. If a payment is still being confirmed, wait for its receipt before paying again.Transaction history
Transaction history combines purchases and all credits added to or spent from your team’s balance. A funded top-up or upgrade verification appears once, with both its credits and payment amount. The Credits column shows the change to your balance; Amount shows the payment amount and currency when a payment exists. Search loaded transactions searches the entries already loaded in the table. Select Load older transactions to include earlier entries in your search. Filter by Top-up, Expenditure, Bonus, Refund, Purchase, or Adjustment. Select Load older transactions to retrieve earlier entries. View payment appears on entries linked to a payment and opens that invoice in Invoices. Historical entries retain their recorded payment method. Referral credits appear as Referral welcome bonus, Referral welcome bonus removed, and Referral bonus; see Referrals.Balance automation
Forecast top-ups buy the additional credits needed to reach your renewal coverage target when coverage falls below your chosen trigger. Scheduled top-ups add a fixed pack on an approved schedule. Card automatic top-ups and a Pix or UPI schedule can stay active on the same team. Each has its own authorization and renewal controls. Open the top-up configuration and choose Forecast. If your team has no automatic card agreement, select Set up card automatic top-up and authorize the zero-charge card check. This buys no credits and keeps the bank schedule. Then review the Forecast coverage target and monthly cap, authorize the policy, and select Save settings. Saving a card alone does not enable Forecast. Choose Scheduled to review the existing schedule or authorize a new fixed pack when the team has no active schedule. The existing schedule shows its actual method, amount and next payment. Cancel renewal and Resume renewal affect that schedule independently. Card defaults do not replace a Pix or UPI mandate. Billing information on the Billing page holds saved cards, the billing email, invoice details and Tax IDs. Buy credits offers Card and the bank method available for your team’s country. Choosing a method updates the displayed currency, pack prices and minimum. Pix and UPI can use their local currency while Card uses the team’s card billing currency. A one-off purchase does not change either automatic agreement. Balance warnings use each member’s notification settings. Enable Balance warnings in My Notifications to receive email alerts one day and two hours before the first forecast renewal that the team cannot fund. Notices are grouped for the team rather than sent separately for every number. The console also shows a Take action warning when credit is forecast to become insufficient. Use Notifications beside the balance controls to change these settings. Balance warnings also alert you when paid numbers remain running and at least 80% of your enabled automatic top-up’s monthly limit is used or reserved by pending payments. This warning arrives once per month and payment currency. Review your monthly limit or add credits manually. Warnings do not raise your limit or authorize a payment. Open Auto-top-up beside your balance to choose Forecast or Scheduled. Use Buy credits for Manual top-ups. Choosing a mode does not save settings or cancel an existing top-up. Forecast uses renewal coverage. Choose Top up below (one to three days), Refill to (three to fourteen days, above the trigger), and a positive Monthly spending cap in your billing currency. Enter an amount to see estimates; there is no preset financial cap. Review the estimate and authorize variable purchases before saving. The estimate uses running paid numbers, paid time, renewal prices, project priority, reserved credits and known credit expiry. Numbers suspended for insufficient credits still count as demand; explicitly stopped numbers do not. Unpriced API or call activity does not create a credit charge. No paid demand means no purchase. Above the trigger window, no purchase is needed now. Each refill buys the additional credits needed for the coverage target, rounded to a supported purchase amount. Card refills start at $10, R$50 or ₹1,000 before tax, for 1,000 purchased credits. The preview shows the charge including tax, credits added, coverage and remaining monthly budget. If the budget funds less than the target, the preview shows the shorter coverage. The cap includes tax, confirmed Forecast purchases and unresolved automatic payments. It resets at each UTC calendar month; an unresolved payment still reserves budget across that boundary. Manual purchases, Scheduled payments, membership and add-ons are separate. If the budget cannot fund a minimum refill, review your cap or top up manually. Forecast checks the available budget again when the next UTC month starts. Forecast charges an eligible saved card on your active Pay-As-You-Go agreement. Pix and UPI use fixed-amount Scheduled mandates. Select Switch to card to review the inline billing settings. A card-default action applies only to an eligible card agreement; it does not convert a bank mandate. A funding episode permits one refill. If that refill cannot restore coverage above the trigger, you receive an action notice instead of repeated purchases. Only confirmed payments add credits. Disable Forecast to stop new charges; pending payments remain tracked and can still settle. Existing balance-trigger settings retain their fixed pack and credit trigger. Select Forecast and authorize its cap to convert explicitly. Changing a tab alone never changes your saved policy. If support requests a Forecast settings change and sends you a notice, it asks you to review the coverage targets and monthly cap, including tax, in Billing. Check Billing for the outcome; the notice confirms the request, not completion. When an automatic payment has a retryable decline, Polymorfa retries one hour, six hours, and 24 hours after the first failure. Each failed attempt sends a team notification through the member’s notification settings. Billing shows a Take action notice and the next retry time. Payments that require bank authentication or a replacement method require action instead of another automatic attempt. An unresolved purchase prevents overlapping top-ups. Select Review automatic payment to retry an existing purchase with your saved payment method. When the purchase needs a different payment method or bank authentication, select Update payment method to open the inline billing settings, then use the existing purchase’s recovery action. Canceling a pending purchase does not disable future auto-top-ups; change the automatic top-up setting separately. If payment completes before cancellation, the confirmed purchase adds credit. A payment that cannot be verified requires support review and cannot be retried from the console. Manage project funding order in Usage. Higher priorities protect the next renewal before lower-priority spending, including new pairings. Existing paid windows remain valid. If Forecast loses access to the saved payment method, it pauses and sends a notice. Update the payment method and save Forecast settings again, or buy credits manually to keep numbers funded. Polymorfa also forecasts the first renewal that the team cannot fund. Team-wide warnings arrive one day and two hours before that time through notification settings. The forecast accounts for reservations and project, customer and number priority; it does not count an unconfirmed payment as available credit. The warning clears when funding covers the forecast period.Scheduled top-ups
A scheduled top-up buys the same credit pack on a fixed schedule. You approve it once as a recurring card, Pix or UPI payment. Each payment adds the pack’s credit when it is confirmed. It does not depend on your balance. Team owners and admins choose Scheduled in Auto-top-up settings in Billing, or Scheduled under Payment and top-up in the upgrade checklist:- Choose Card, Pix, or UPI. Billing preselects your recorded payment method when it is available. Card payers can use either top-up mode.
- Choose a credit pack and a frequency.
- Select Set up scheduled top-up and approve the recurring payment in the secure checkout window.
Choose a pack from the amount cards. The Top-up method choices
show compact Min and Max amounts for each mode. Pay by Invoice appears only on Payment and top-up, under the checklist as an Enterprise
option. Select Learn more to see invoice payment by bank transfer,
negotiated rates, custom capacity and limits, support and SLA terms, and
deployment options on Enterprise pricing.
It does not start a checkout or provide bank payment details.
Card automatic and scheduled top-ups are independent. Disable and save the
automatic setting to stop automatic purchases. Select Cancel renewal on the
scheduled-top-up card and confirm the change to stop its future renewals.
A team can have one scheduled top-up at a time. To change the pack or
frequency, cancel the current scheduled top-up and set up a new one; the new
one needs a new approval. Use Cancel renewal and confirm the change, then
check the recorded renewal state. Resume renewal restores a scheduled
cancellation while the control remains available. Already-started payments keep
their own confirmation state.
Each scheduled payment counts toward your
monthly purchase bonus.
Usage and credits
Calculate session-day usage and overages.
Billing FAQ
Answers about billing modes, tiers, credits, and add-ons.
Recover an automatic payment
Select Review automatic payment to see the purchase amount and credits to add. If the payment needs your attention, select Update payment method to change the payment method in the inline billing settings. Then select Retry saved payment method. The purchase keeps its original amount; your balance updates after payment is confirmed. You can cancel an unresolved purchase from the same dialog. If payment completes before cancellation, its credit is added to your balance. To stop future automatic purchases, disable auto top-up in its settings. Saving a method buys no credits and does not enable automatic top-up. An agreement’s separate default-method control determines the card used for later charges you authorize. If the bank requires authentication, complete the payment form or bank flow for the existing purchase and wait for confirmation. Review Pending payments before starting another purchase. The Numbers table and number detail pane show Paid time remaining. This counts down to the end of the number’s charged 24-hour window, including while stopped or disconnected. An expired window reads Paid window expired; a number without a charged window reads No paid window. The exact expiry is available on the remaining-time value. Stopping a number prevents new windows; it does not pause time already purchased.Billing alerts
Team owners and admins see a banner at the top of every Console page except Billing when billing needs attention. The banner shows the most urgent issue first and links to Team settings > Billing. It appears when:- the team account is frozen;
- a payment dispute has placed paid service on hold;
- a subscription payment failed and the recovery period is running;
- numbers are suspended for insufficient credit;
- an automatic top-up failed or needs authentication; or
- your credit balance is forecast to run out within 24 hours.
If checkout does not open
When the secure checkout window cannot open, Billing says why and shows an Error code and a Reference, for examplecheckout_library_failed and
CHK-7F3K9Q2M. Quote both when you contact support. You are not charged when
checkout does not open.
Billing support messages
A billing support message describes a requested action. It does not replace the payment status, credit ledger, or paid-window details in your billing console. Check those details to confirm the outcome. A credit grant adds credits without charging your payment method; removing unspent credits does not issue a refund.Manage add-ons
Add-ons require Pay-As-You-Go. A Free team cannot subscribe to add-ons; see Upgrade to Pay-As-You-Go. Each add-on has its own monthly price. In Billing, select an available add-on and authorize monthly renewal. The checkbox also confirms that benefits remain available until the end of the current period after cancellation. Complete payment in the secure checkout window that opens over the console. Adding an add-on does not spend your prepaid number credit.Subscribe from the pricing page
The Add-ons section of the pricing page shows the monthly price of each add-on for your team, excluding tax. Prices are in Brazilian reais in Brazil, Indian rupees in India, and US dollars elsewhere. Checkout adds any applicable tax, and the amount it shows is final.- Select Subscribe on an add-on card.
- If you are not signed in, sign in. You return to the add-ons section.
- Complete payment in the secure checkout window. Checkout uses your account email.
Cancel an add-on
Select Cancel renewal on the add-on card in Billing, then confirm the change. Its benefits remain available until the end of the paid period. After the cancellation is confirmed, Billing shows the date the benefits end. Resume renewal restores a scheduled cancellation while that control is available. Before you cancel Branded QuickLink, the add-on card warns you what changes when it ends: new QuickLinks use Polymorfa’s standard Meta app and presentation, and unfinished invitations that use your team’s Meta app stop. Connected Numbers keep running. See When Branded QuickLink ends. Branded QuickLink provides branding removal and use of your own Meta app while its paid period is active. When access expires, saved Meta app configuration remains available for later renewal, but cannot be used for a new exchange. Existing QuickLink invitations recheck whether branding removal is available. If an add-on renewal payment fails, a three-day payment recovery period begins. Billing asks you to update your payment method in the inline billing settings and resolve the overdue purchase. A method update alone does not confirm payment or restore access. When a canceled add-on still has paid time remaining, its end date remains in Billing. For Branded QuickLink, team members receive a notice when the cancellation is scheduled, when a renewal payment fails, and when access ends. The payment failure notice gives the recovery deadline. Notification delivery follows your existing preferences. A successful subscription purchase grants access only after its payment and billing period are verified. If those details do not match, the purchase stays under review. Do not start another purchase to resolve an unconfirmed payment; check its status in Billing and contact support. Buying another add-on does not settle an overdue renewal payment or restart its payment recovery period. Payment confirmation and add-on access are separate. Update the method in inline billing settings, then resolve the existing overdue payment to restore access. Subscription failure and recovery notices use each member’s notification preferences and respect email opt-outs. If an older overdue renewal is discovered during payment recovery, the deadline moves back to three days after that original failure. Discovering an invoice late does not grant extra recovery time. Add-on access extends after a paid renewal is verified against the monthly subscription you purchased. An unverified renewal does not extend the existing paid period.Monthly bonus
Billing shows your purchased credits, earned bonus and next milestone for the UTC calendar month. A payment counts in the month it is confirmed, even if its update arrives later.
Crossing a milestone adds the extra bonus owed on earlier purchases in the same
month. For example, 10,000 purchased credits earn 1,000 bonus credits. Another
10,000 purchase brings the monthly bonus to 5,000, so that purchase adds 4,000 more
bonus credits.
When a confirmed purchase moves your team to a higher bonus tier, each team
member gets an in-app notification and an email with the new bonus, this
month’s purchased and bonus credits, and the credits needed for the next tier.
Each tier is announced once per calendar month, whether the purchase came from
Buy credits or an automatic top-up. To stop the email, turn off Monthly
bonus unlocked in
notification settings.
When you choose a pack in Buy credits, each pack shows the bonus it adds to
this month’s total and whether it unlocks the next milestone. The bonus is added
when your payment is confirmed.
Spending credits does not reduce purchase progress. Each scheduled top-up
payment counts as a purchase. Credit grants and bonuses, including
referral credits, do not count as purchases. Monthly progress resets at the start of the next UTC
calendar month; purchased and earned credits remain in your balance.
When your team reaches the 2.5× multiplier in a month, team owners and admins see an
invitation to Enterprise pricing at the top of the Console. Enterprise sets a
negotiated rate per number. Contact us to apply.