Skip to main content
Recorded findings are retained observations from the earlier conduct evaluator. The present Health estimator does not open, resolve, or refresh them. They are not inputs, explanations, or point contributions to the current Health estimate. Read records with GET /platform/bansafe/findings or on one number with GET /platform/bansafe/health/{session}. Both need sessions:read.

​
Read the observation time

Use lastSeenAt before acting on a finding. It is the last time the earlier evaluator observed that condition, not a statement that the condition is true now. firstSeenAt, occurrences, and reopenedCount describe the retained record’s lifecycle. Each record carries: Console labels the section Recorded findings and does not add these rows to Health band tiles or the Health column.

​
Acknowledging a finding

A team owner, admin, or developer can acknowledge a record in Console, or call POST /platform/bansafe/findings/{findingId}/acknowledge with a signed-in Console session. Organization keys and project tokens receive 403 bansafe_ack_requires_dashboard_identity. The body accepts an optional note of up to 500 characters and optional snoozeDays from 1 to 30.
Acknowledging records that you have seen this. It does not change Health and it does not lift a restriction. Health changes after new evidence; restrictions change when their recovery conditions are met.
Acknowledgement records the person and time. It does not refresh the evidence, change the current estimate, or assert that the old condition still exists. The request is idempotent: acknowledging an already acknowledged record preserves the original acknowledgement details.

​
Privacy

Finding evidence contains bounded counts, ratios, and timing summaries. It does not contain message text, media, message identifiers, recipient identifiers, or chat history.